Sally B.

Quality:5 Stars (5 / 5)
Service:5 Stars (5 / 5)
Would Recommend:5 Stars (5 / 5)

Location: Austin, TX
Date: 07/06/2011

The security company that Concept Electronics uses is incredible. They are the ones to call if there is a problem with the security or an alarm.

I have had a couple of false alarms, and they call me within ten seconds. I don’t even have enough time to get out my cell phone and call them first! I am amazed because my previous company would let 5 or 10 minutes pass easily before they called me. I am very impressed with the company they use, and I give credit to Concept Electronics for using the best.

Concept Electronics is great too. They went into business just a couple of years ago, after leaving the previous company I was using. I switched over to them about a year ago for all my audiovisual and electronics. I more or less followed them when they left the previous company, and it has been very rewarding to change to them.

They are good guys, and they know their stuff. I have called them on holidays or weekends with questions about how to work my home theater. It is always things that I don’t understand, not things that are wrong on their end, but they always answer the phone and walk me through it. They call me back immediately if they weren’t able to pick up. They really are the go-to-guys.